Two-factor authentication (2FA) is used to help secure VWC stakeholder accounts from the growing number of cyber threats. It will require WebFile users to provide two different forms of identification before accessing the application.
What to expect from 2FA:
For general questions, please contact the Customer Contact Center toll free at 1-877-664-2566 from 8:30 a.m. - 4:45 p.m., Monday - Friday. Language translation available, TTY users dial 7-1-1.
General questions may be emailed to Questions@workcomp.virginia.gov. For questions or problems regarding a specific claim, contact the Commission by mail or telephone. Please note that the Commission cannot accept filings via email.
Policy HR-1.40, Code of Ethics, which was effective: April 19, 2022, establishes a strong Code of Ethics that serves as a foundation for fulfilling the mission of the Virginia Workers’ Compensation Commission and assists employees as they provide exceptional services to the citizens of Virginia by faithfully executing the duties entrusted to them by the Commonwealth of Virginia.
2022 Medical Fee Schedule Release Timeline
The ADR Brochure provides a useful overview of the four basic dispute resolution services offered by the Commission’s ADR Department -- Full and Final Mediation, Issue Mediation, Issue Facilitation, and Orientation Sessions -- as well as contact information for more learning.
This acknowledgment is a brief summary of the registration and reporting requirements found in the Virginia Workers’ Compensation Act and the Commission’s regulations.
