WebFile Two-Factor Authentication Overview and FAQs

Two-factor authentication (2FA) is used to help secure VWC stakeholder accounts from the growing number of cyber threats. It will require WebFile users to provide two different forms of identification before accessing the application.

What to expect from 2FA:

• Easy Setup: Log in or register your WebFile account. The first factor is entering the current WebFile username and password. After entering the correct password, WebFile will then prompt the user for a second form of verification as the second factor of authentication. This is a six-digit code sent to the user's email address registered with the WebFile account.
• Enhanced Security: 2FA reduces the risk of unauthorized access, giving important documents and systems greater security from cyber threats.
• Remember Me Feature: 2FA remembers your browser on your device for 30 days. This means users using the same device and browser won’t be prompted for 2FA until after 30 days provided the user doesn’t clear the cache on their browser.