Injured Workers | Virginia Workers' Compensation Commission

The documents below are relevant to injured workers.
Click here to view forms for injured workers.

Read more about WebFile Two-Factor Authentication Overview and FAQs

Two-factor authentication (2FA) is used to help secure VWC stakeholder accounts from the growing number of cyber threats. It will require WebFile users to provide two different forms of identification before accessing the application.

What to expect from 2FA:

Read more about Injured Workers Guide - Spanish

Read more about Customer Contact Center FAQs

For general questions, please contact the Customer Contact Center toll free at 1-877-664-2566 from 8:30 a.m. - 4:45 p.m., Monday - Friday. Language translation available, TTY users dial 7-1-1.

General questions may be emailed to Questions@workcomp.virginia.gov. For questions or problems regarding a specific claim, contact the Commission by mail or telephone. Please note that the Commission cannot accept filings via email.

Read more about Policy HR-1.40, Code of Ethics

Policy HR-1.40, Code of Ethics, effective April 19, 2022, provides standards that support the Commission’s mission and guide employees as they act honestly and responsibly to fulfill their duties to the Commonwealth of Virginia and its citizens.