Employers

Scope: This policy applies to all Commission departments except the Criminal Injuries Compensation Fund (CICF) and CICF files.

For questions, please call the Customer Contact Center toll free at 877-664-2566 from 8:30 a.m. - 4:45 p.m., Monday - Friday, or email Questions@workcomp.virginia.gov.

All Commission facsimile (fax) equipment and services are available to receive documents 24 hours a day, 7 days a week.

Any document submitted by fax shall be deemed filed with the Commission as of the date and time it is received by the Commission’s fax equipment or service agent to which it has been sent.

Vocational Rehabilitation Guidelines- Español

Guidelines issued by the Commission to provide understanding between the parties about the vocational rehabilitation process, to facilitate appropriate vocational rehabilitation benefits and services, and eliminate needless conflict and litigation over such benefits and services.

The Commission has implemented guidelines to its employees to help ensure that information for determining eligibility for employment is not provided without the written consent of the employee. The procedures outlined in the Telephone Disclosure Guidelines are used by the Commission personnel in determining what information will be disclosed upon telephone inquiry. To view the complete Telephone Disclosure Guidelines, please see the link above.

 A table for determining compensable percentage of hearing loss has been promulgated by the Commission.

The average decibel loss is to be translated into percentage of compensable hearing loss of each ear according to the attached table.

The Snellen's Chart is a chart developed in 1862 by the Dutch ophthalmologist Herman Snellen, the son of the renowned physician, Dr. F. A. Snellen. The younger Snellen studied medicine in The Netherlands under Gerard Johann Mulder, Jacobus Ludovicus Conradus Schroeder van der Kolk, and Franz Cornelis Donders. He received his medical doctorate at Utrecht in 1858.

Dr. Snellen's chart is used to measure the percentage of loss of visual acuity.

Effective April 19, 2022 the format to be used in Issue Mediation or Full and Final Mediation may be via videoconference, telephone, in person, or some hybrid of the three, subject to the discretion of the mediator and the agreement of the parties.