Employers
Customer Contact Center FAQs
For general questions, please contact the Customer Contact Center toll free at 1-877-664-2566 from 8:30 a.m. - 4:45 p.m., Monday - Friday. Language translation available, TTY users dial 7-1-1.
General questions may be emailed to Questions@workcomp.virginia.gov. For questions or problems regarding a specific claim, contact the Commission by mail or telephone. Please note that the Commission cannot accept filings via email.
Policy HR-1.40, Code of Ethics
Policy HR-1.40, Code of Ethics, which was effective: April 19, 2022, establishes a strong Code of Ethics that serves as a foundation for fulfilling the mission of the Virginia Workers’ Compensation Commission and assists employees as they provide exceptional services to the citizens of Virginia by faithfully executing the duties entrusted to them by the Commonwealth of Virginia.
Medical Fee Schedule Biennial Review Timeline
2022 Medical Fee Schedule Release Timeline
Joining a Webex Meeting
Virginia Workers' Compensation Commission instructions for joining a video hearing via Webex. You can join a meeting from your computer, mobile device, phone, or a video system. See the Cisco Webex site for instructions for joining a meeting for the specific device that works best for you.
Video Hearings FAQ
Virginia Workers' Compensation Commission common issues and solutions for video hearings. Also, see the following Cisco Webex Site Help Documentation for more details:
Webex System Requirements
Virginia Workers' Compensation Commission recommendations of the system requirements to use Webex for video hearings. Also, see the Cisco Webex website for Meetings Suite System Requirements.