The documents below are relevant to claim administrators.
Click here to view forms for claim administrators.

EDI Training Aid #12 - Transaction Rejection

An EDI transaction is rejected when it does not pass the edits applied by Virginia to the data elements. The reason for rejection can be found on the Acknowledgement Record.

The Transaction Rejection Training Aid covers the following:

  • Common rejection reasons
  • Understanding the rejection received
  • How to Interpret the Acknowledgement Record for the Rejected Transaction
  • Common Error Messages

 

EDI Training Aids Packet

This a complete packet containing all of the EDI Training Aids currently available to Claim Administrators. This packet was designed so that a user could download all Training Aids at once and either save as one document on their computer or print and place in a binder. A table of contents is available to assist with locating which Training Aid is needed.

EDI Training Aid #11 - Reporting of Compromise Settlements

Many Claim Administrators and their Attorneys have questions about howto report the payment of a Compromise Settlement once it has been approved by the Commission. This document was created to help them with their submissions to ensure accuracy and acceptance.

The Reporting of Compromise Settlements Training Aid includes the following:

  • Scenarios
    • One JCN settled
    • Two JCNs settled
    • Three or More JCNs settled
    • Claim settled by more than one Insurance Carrier/Claim Administrator
  • Additional Notes