The documents below are relevant to claim administrators.
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EDI Training Aid #16 - Trading Partner Registration

The Virginia Workers’ Compensation Commission currently uses the IAIABC Release 3.1 Format for the electronic submission of workers’ compensation data. When an entity (Sender/Trading Partner) plans to exchange workers’ compensation claims data electronically with the Commission, an electronic Trading Partner Profile must be submitted. It will provide you with the link to register, important information required by Virginia and answer some commonly asked questions.

Customer Contact Center FAQs

For general questions, please contact the Customer Contact Center toll free at 1-877-664-2566 from 8:30 a.m. - 4:45 p.m., Monday - Friday. Language translation available, TTY users dial 7-1-1.

General questions may be emailed to Questions@workcomp.virginia.gov. For questions or problems regarding a specific claim, contact the Commission by mail or telephone. Please note that the Commission cannot accept filings via email.