The documents below are relevant to injured workers.
Click here to view forms for injured workers.

Telephone Disclosure Guidelines

The Commission has implemented guidelines to its employees to help ensure that information for determining eligibility for employment is not provided without the written consent of the employee. The procedures outlined in the Telephone Disclosure Guidelines are used by the Commission personnel in determining what information will be disclosed upon telephone inquiry. To view the complete Telephone Disclosure Guidelines, please see the link above.

Foreign Language Interpreters

The Commission will provide interpreters at its expense when requested for non-English speaking parties and witnesses in the evidentiary hearing setting. In lieu of a Commission-provided interpreter, parties independently may obtain and use the services of a qualified interpreter of their own choosing and at their own expense. Such interpreters need not be certified by the Supreme Court of Virginia, but must be competent to serve.

Mediation Policies

Effective April 19, 2022 the format to be used in Issue Mediation or Full and Final Mediation may be via videoconference, telephone, in person, or some hybrid of the three, subject to the discretion of the mediator and the agreement of the parties.

WebFile Terms and Conditions

 These terms and conditions pertain to the Virginia Workers’ Compensation Commission’s hosted online system (“WebFile”).  WebFile also supports Criminal Injuries Compensation Fund (CICF) claim entry. By using WebFile, you are expressly, without reservation, indicating your consent to the following terms and conditions.  Failure to comply with these terms and conditions shall subject the user and his or her organization to termination of access to and use of WebFile as well as to other penalties

WebFile Guide for Claimants

The WebFile Guide for Claimants provides instructions and guidance for claimants who wish to view and manage their claim(s) online through WebFile.

Administrative Topics

  • Registering for WebFile
  • Password resets
  • Changing email addresses
  • Paperless option

Claim-Related Topics

  • Accessing a claim
  • Submitting documents
  • Medical Records