Employers
Customer Contact Center FAQs
For general questions, please contact the Customer Contact Center toll free at 1-877-664-2566 from 8:30 a.m. - 4:45 p.m., Monday - Friday. Language translation available, TTY users dial 7-1-1.
General questions may be emailed to Questions@workcomp.virginia.gov. For questions or problems regarding a specific claim, contact the Commission by mail or telephone. Please note that the Commission cannot accept filings via email.
Policy HR-1.40, Code of Ethics
Policy HR-1.40, Code of Ethics, effective April 19, 2022, provides standards that support the Commission’s mission and guide employees as they act honestly and responsibly to fulfill their duties to the Commonwealth of Virginia and its citizens.
Medical Fee Schedule Biennial Review Timeline
2022 Medical Fee Schedule Release Timeline
Joining a Webex Meeting
Virginia Workers' Compensation Commission instructions for joining a video hearing via Webex. You can join a meeting from your computer, mobile device, phone, or a video system. See the Cisco Webex site for instructions for joining a meeting for the specific device that works best for you.
Video Hearings FAQ
Virginia Workers' Compensation Commission common issues and solutions for video hearings. Also, see the following Cisco Webex Site Help Documentation for more details:
Webex System Requirements
Virginia Workers' Compensation Commission recommendations of the system requirements to use Webex for video hearings. Also, see the Cisco Webex website for Meetings Suite System Requirements.