COVID-19 Mask Order

The Commission has issued an Order, effective immediately, requiring all persons entering a Commission office or hearing location to wear a mask regardless of vaccination status, notwithstanding the provisions of Section 3B of the Revised Order Regarding Evidentiary Hearings during the COVID-19 Pandemic, entered on August 19, 2021. The exceptions set forth in that Section and all other provisions of the August 19, 2021 Order remain in effect.

The Commission is working diligently to assist our customers as needed. If you have any other questions, please contact VWC at 877-664-2566 or email